Refund policy

Returns & Refunds Policy

At NURA SUN, we strive to provide the best shopping experience for our customers. Please take a moment to review our returns and refunds policy:

All Sales Are Final

As a new and small business, we currently do not accept returns. Each item is carefully crafted and shipped with quality in mind. We encourage you to double-check your selection before making a purchase, as all sales are final.

However, in case of a sizing issue, we do offer an exchange for a different size. Please note that the delivery/shipping charges for the exchange will need to be borne by you. To request an exchange, drop us a mail at support@nurasun.com or WhatsApp us at +91 9136910324. We will get back to you within 48 hours.

If you're unsure about sizing or need any help, don’t hesitate to contact us prior to placing your order. We’re happy to assist!

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Incorrect Product Delivered

In the rare case that you receive an incorrect item, we’ll take care of it. If this happens, please follow these steps:

1. Contact us within 48 hours of receiving your order.
2. Attach clear photos of the incorrect product and your order details.
3. Once verified, we’ll schedule a return for the wrong item and promptly send you the correct product.
   

Thank you for supporting a growing small business like NURA SUN. Your understanding and trust mean the world to us!