Privacy policy

Privacy Policy

Effective Date: 9th September, 2024

At NURA SUN, we are committed to safeguarding the privacy and confidentiality of our customers and users. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information in accordance with the applicable laws of India, including the Information Technology Act, 2000, and associated rules.

1. Information We Collect

We may collect the following types of personal and non-personal information from users when they interact with our website:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details, and other information you provide during purchases or form submissions.
  • Non-Personal Information: Browser type, IP address, pages accessed, and other technical data for the purpose of enhancing your user experience.

If you choose not to provide certain information, we may not be able to offer you all of our services.

2. Use of Collected Information

We collect and use your personal information to:

  • Process transactions and deliver your purchases.
  • Send order confirmations, updates, and customer service responses.
  • Improve your shopping experience by customizing our website and offerings.
  • Provide marketing and promotional communications (only with your consent).
  • Address complaints and handle disputes as necessary.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

3. Cookies

Our website uses cookies to track user preferences, improve performance, and provide personalized content. By using our site, you agree to our use of cookies. You can manage your cookie preferences through your browser settings.

4. Disclosure of Information

We may share your information with trusted third parties for the purpose of processing orders, delivering goods, and improving our services. These third parties are bound by confidentiality obligations and must comply with our privacy standards.

Additionally, we may disclose your information when required by law or to protect the security of our website and users.

5. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal information. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

In accordance with Indian law, you have the right to:

  • Access, modify, or delete your personal information by contacting us.
  • Withdraw consent for marketing communications.
  • Request the details of how your personal data is being used.

If you wish to exercise these rights, please contact us at [Insert Contact Information].

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For any questions or concerns about your privacy or data, please contact us at:

NURA SUN
support@nurasun.com